Opinions that matter
What Social Services say…
…. Very Impressed!
Robust Quality Assurance system.
I will be recommending an OUTSTANDING rating
Social Services Audit
1 February 2020
What the Inspectors say…
…. In 40 years of inspections, I've never seen anything like this and it is excellent. If you had completed 100% I'd give you an OUTSTANDING rating
CQC Inspector
7 May 2018
eManager - Automation System
Infection Control Audit…
…. I do IPC audits at 3 local Practices, usually taking 3 to 6 weeks each.
This system has cut audit time to less than 2 days, and now staff have taken over daily responsibility for IPC from me
Practice Nurse
5 January 2024
Saved £1,250 in the first week…
…. We just saved £750 on external consultants for IPC and £500 on Fire Risk Assessment, staff do all the work for a “prize box of chocolates” to make it fun and we can repeat as many times as we likeSocial Services Audit
1 January 2024
Helped us win a major contract
With this Quality Standards System, we stood head and shoulders above the competition and helped win a major Domiciliary Care tender with Sutton Council
Registered Manager
7 March 2023
Inspectors took photos
Inspection team so impressed they took photos of our books and system to show their colleagues
Social Services Audit
3 January 2023
Quality Standards Manual
Culture Change with Zero effort …
I spent 10 minutes to explain the system at our Management meeting. After the 2nd meeting, the Partners are doing all my Quality and CQC review work for me.
Manager
GP Practice
15 June 2020
Exactly what the Inspector wanted ....
Everything the Inspector asked for was covered in your system. If I had completed more, we would have sailed through
Manager
Residential Care Home
28 February 2020
We just Smashed it ! …
Had a short notice audit by Social Services, impressed and blown away by the system. Told me this is the best system they have seen
Manager
Domiciliary Care
4 February 2020
Easy Management …
I have added the governance to each partners meeting and we are working our way through. It has definitely made me focus and be a lot more methodical in my approach.
Manager
GP Practice
7 December 2019
I was an absolute CQC novice when I started…
My first time with this, and I even managed to impress the CQC inspector with the quality of our preparation
Admin Assistant
GP Practice in Special Measures
14 June 2019
Beyond my expectations .....
The professionalism in preparing our evidence for the inspection, was beyond my expectation.
Manager
GP Practice
20 April 2018
Easy to follow …
So easy to follow. Got us organised for the inspection which is just two weeks away
Manager
GP Practice
7 January 2018
I just went on holiday during a CQC Inspection....
I completed the setup in two weeks, and went on holiday 2 days before the inspection. We had no trouble getting a Good Rating!
Manager
GP Practice
19 December 2017
Recommending it to CCG …
This has been amazing in helping me get organised. I will be recommending it to the CCG.
Manager
GP Practice
18 December 2017
Short time frame …
The time frame to the Inspection was so short [1 day] , yet we still managed to complete the evidence
Manager
GP Practice
8 December 2017
It's my Bible …
I have been in my new job for 3 days and this was the first thing I bought, with my own money. It’s my Bible!
Manager
GP Practice
12 November 2017
Lifesaver pack…
I spent 3 weeks struggling to do this myself. Finally caved and bought the system. It has saved me hours and hours of work
Manager
GP Practice
6 November 2017
Professional Standards Passport
This is incredible …
Best staff management tool I've seen. I want our Quality Assurance Team to adopt this across our Local Authority
Residential Care
Head of Services Adult Social Care
12 August 2021
There's an amazing buzz .....
Staff feel engaged and empowered. I've never seen a buzz like this around training and learning
Manager
GP Practice
7 February 2020
Staff suddenly want to learn more .....
Suddenly all the staff want to learn more ! We review topics as we go, and constantly talk about the Passport and governance in our full team meetings.
Manager
GP Practice
6 November 2019
So easy, I took over from my Manager …
I read the policies myself and took charge of explaining to all other staff
Receptionist
GP Practice
5 July 2019
Culture change in ONE DAY …
Just 10 minutes and my staff couldn't wait to take ownership of their own development. They've taken over everything, and they train each other. An instant culture change, a huge workload lifted from me
Manager
GP Practice
1 July 2019
