The Quality Standards Manual

This manual is designed to get you organised in record time so you can be assured that you are inspection-ready anytime. This is your Action Plan for compliance and provides you with a structured approach to getting inspection ready. Completing this manual will create an overview of your compliance status and ensure that you have covered the key aspects of The HSCA and CQC Regulatory Guidance.

When you have an inspection, you simply hand this to the inspector as evidence of your Governance and Quality Assurance. If there are uncompleted sections, you can confidently state that this manual is your Action Plan, it is risk prioritised and clearly highlights any gaps, and you are on top of things.
This manual is fully integrated with our Smart Systems, but you can also use it as a standalone manual to supplement your exisitng system.

The Professional Standards Passport

This Staff Handbook compresses essential knowledge, key policies, self-appraisal, and personal development in an easy-to-use pocket handbook. Staff do not need to learn complex policies, and the content has been simplified for easy absorption and effective learning.

Implementation takes 10 minutes; all you have to do is hand them out to staff. This Passport is more than a handbook, it is the foundation of a culture change where every member of your team will become self-responsible, organise their own learning workshops, and feel part of a new engaged and co-operative culture.

Proven in every environment from large hospitals to sole traders, Clients typically report up to 90% time savings for both staff and Managers.

Choose the right product

Our manuals, handbooks and SmartSystems are designed to work seamlessly with each other so you don't duplicate work.

You don't need to buy the entire system if you are not ready for a big change. The manuals and handbooks work equally well on their own and many clients simply get the Manuals and Handbooks as add-on improvements, without having to change existing systems.