• Inform the key members of your team about the inspection.
  • Keep a good perspective and don't panic staff
  • Have a quick staff meeting to assure staff that everything is under control. Answer questions if they are worried
  • Let them be themselves without fear of saying or doing the wrong thing on the day
  • Make sure all key staff are avalable on the day, and you are not short-staffed on the day

Primary Care Networks (PCNs)

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