CQC inspectors have told West Street Dental Practice in Congleton, Cheshire, that it is not meeting essential standards and must improve.

Key findings

We have identified major concerns in six different areas including:

  • the care and welfare of people who use services
  • cleanliness and infection control
  • safety
  • availability and suitability of equipment
  • requirements relating to workers
  • staffing and supporting staff

Our inspectors found risks of cross contamination as overfilled bags of clinical waste were being stored near clean items

Insufficient staff members without the right knowledge, skills and experience meant that people were at risk of not having their health needs met

This review is the first to identify major concerns about a dental provider


Primary Care Networks (PCNs)

Partnered with the NAPC, the largest PCN network in England


NAPC logo large

The leading independent resource for CQC compliance

home who reads us
If you are part of an NHS body or a Membership or Regulatory organisation, you may qualify to use our products as a Reference Standard.