We have made significant improvements in staff engagement and their knowledge and training. Staff can play a more prominent role and feel more involved in their own Professional Development.

Our online training was an isolated and lonely experience for staff and did not encourage discussion and feedback. Now we have reflective learning, where staff read and learn at their own pace, discuss issues between themselves, not just line managers, then self-improve and take self-responsibility.

Primary Care Networks (PCNs)

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