Training is no longer a memory test of what we just read on a screen two minutes ago,
Staff are forced to think about the topic with questions like “Do you know what to do if ……”.
This kicks of discussions and people are more likely to remember the outcome of this discussion.

The staff have found an increased interest in learning. They understand, they have a light bulb moment, and suddenly the subject is interesting, and they want to be better

Primary Care Networks (PCNs)

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