Very high risk in CQC regulated Providers
Probably the most underestimated risk for CQC Registered Services as it is more than a “cash penalty”, it has the potential to lose your licence to trade and close down your business.
These are all from actual cases we have encountered:-
- Management failures: Legitimate whistleblowing of poor management
- Unfounded allegations: Spiteful reporting by disgruntled staff
- Self-Reporting: Incompetent staff whistleblowing on their own failures
- Sabotage: Removing or deleting crucial records, then reporting to CQC as failures
HIGH RISK LEVEL: Low incidence but very high risk. Focus on a robust culture not just systems | |