Melbury House care home was falling short of the essential standards of quality and safety.
Key findings
The results of the inspections show:
- health and social care professionals had concerns about how prospective residents were assessed prior to admission to the home.
- a number of staff had not undertaken essential training for their roles.
- monitoring of the quality of service provided was ineffective.
- people lacked confidence that risks to their health, safety and welfare were not properly reported so that action could be taken.
The provider voluntarily cancelled its registration at the site.
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