Melbury House care home was falling short of the essential standards of quality and safety.

Key findings

The results of the inspections show:

  • health and social care professionals had concerns about how prospective residents were assessed prior to admission to the home.
  • a number of staff had not undertaken essential training for their roles.
  • monitoring of the quality of service provided was ineffective.
  • people lacked confidence that risks to their health, safety and welfare were not properly reported so that action could be taken.

The provider voluntarily cancelled its registration at the site.

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