Melbury House care home was falling short of the essential standards of quality and safety.

Key findings

The results of the inspections show:

• health and social care professionals had concerns about how prospective residents were assessed prior to admission to the home.
• a number of staff had not undertaken essential training for their roles.
• monitoring of the quality of service provided was ineffective.
• people lacked confidence that risks to their health, safety and welfare were not properly reported so that action could be taken.

The provider voluntarily cancelled its registration at the site.

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