Remember YES = bad for the issues below
If your answer to any of the questions below is YES, not only do you have a compliance problem, but your time spent on preparation for CQC will be higher than it should be.
Understanding CQC
- Your main focus is having all the policies and not daily monitoring
- You will get around to reading KLOEs soon
Evidence
- You have the paperwork but haven’t summarised results
- You depend on staff having read and understood policies
- You have done the work but can't prove it on paper
- Staff just click through online training to get it out of the way
Continuous Compliance
- You only look at compliance once a year to meet deadlines
- You only prepare evidence when a CQC visit is announced
- You don't have regular safety checks
Monitoring
- You don’t hold regular meetings
- You hold meetings, but don't keep record of staff meetings
- You don't keep a record of clinical meetings
- You cannot produce evidence of regular monitoring of standards
Systems used
- You do not have a central collection of issues discovered
- You do not have up to date logs of complaints, SEAs, meetings etc.