A notifiable safety incident must meet all 3 of the following criteria:

  1. It must have been unintended or unexpected.
  2. It must have occurred during the provision of a regulated activity
  3. In the reasonable opinion of a healthcare professional, already has, or might, result in death, or severe or moderate harm to the person receiving care.

Even if something does not qualify as a notifiable safety incident, there is always an overarching duty of candour to be open and transparent with people using services.