This handbook has been in publication since 2019 and used widely by GPs; Hospitals; Dentists; Adult Care; and independent healthcare, you can see a selection of these names on our web site. In this context, it has been seen by many inspectors across the UK and accepted as part of the evidence.

In addition to summarised knowledge and policies, it aligns with the CQC’s new approach of a culture of a fully engaged workforce, with staff being self-responsible for their personal development. An added bonus is that clients report up to 90% time savings by both staff and Managers compared to traditional methods.