A warning shot for Providers

• More Providers got negative ratings than in all of the previous years combined

• Over 3,700 areas got marked as Requires Improvement or Inadequate

• New KLOE regime has now kicked in

Overview of all ratings : Note the spike in bad ratings

 Primary Care: Hundreds more poor reviews

Almost 9,000 GPs and Dentists were inspected under the old KLOE rules. This is what they can get caught out on:-

• Inspections regime changed in 2017, you need to be prepared for new KLOEs
• Virtually everything you based on old KLOEs at the last inspection is invalid
• Providers who have not kept up to date face a significant amount of work

Adult Social Care: Thousands of poor reviews

Inspections are transitioning from checking processes to auditing actual care.

What gets caught out:-

• Providers who waste time on policies instead of care
• Poor care plans
• Poor risk assessment
• Poor evidence of compliance