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The CQC's inspection model focuses on 5 key questions that a service provider is going to be judged on.

"SCREW - KLOE"
A rude acronym that makes it easier to remember the latest Guidelines.
Rejigging the acronym provided by the CQC makes it easy to remember and offend. These are as outlined below:

 SCREW Explained

KLOE explained

 

 Editor’s comments:

The Guidelines use the letters in a non-acronym sequence of S.E.C.R.W, but in an industry that thrives on acronyms it is surprising that not a single person involved in this spotted the potential political dynamite contained in this acronym.

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